Maximize your eshop's potential with the wisdom of your most treasured asset: Your customers!
Maximize your eshop's potential with the wisdom of your most treasured asset: Your customers!

Terms of Service

Last Updated on 30-Mar-2024

Welcome to eShop Optimizer! Thank you for choosing our service. These Terms of Service (“Terms”) govern your use of our website, plugin, and services provided by eShop Optimizer. By accessing or using our website, plugin, or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not access or use our website, plugin, or services.

1. Description of Service

eShop Optimizer provides a service that utilizes Graph Databases to analyze product catalogs and customer orders from WooCommerce-based eShops. Through this analysis, we generate optimal recommendations for each product, offer suggestions, and provide tips to eShop owners to enhance the performance of their online stores. Additionally, our service can incorporate data from physical stores if provided by the client.

2. Acceptance of Terms

By using our website, plugin, or services, you agree to these Terms, including any updates or modifications. It is your responsibility to review these Terms periodically for changes. Your continued use of our website, plugin, or services after any modifications indicates your acceptance of the updated Terms.

3. Data Collection and Usage

To provide our services effectively, we collect and analyze data from WooCommerce-based eShops and, if provided, data from physical stores. This data includes product catalogs, customer orders, and other relevant information. We utilize Graph Databases hosted by third parties to perform data analysis and generate recommendations.

4. Client Responsibilities

As a client of eShop Optimizer, you agree to provide accurate and up-to-date data from your eShop(s) and physical store(s) if applicable. You are responsible for ensuring that you have the necessary rights to provide this data to us and that its use complies with all applicable laws and regulations.

5. Recommendations and Tips

Our service generates recommendations and provides tips based on the analysis of data provided by the client. While we strive to offer valuable insights to enhance the performance of your eShop, we do not guarantee specific outcomes or results. The effectiveness of our recommendations may vary depending on various factors, including but not limited to the nature of your business, market conditions, and customer behavior.

6. Limitation of Liability

You acknowledge and agree that eShop Optimizer shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

  • The use or inability to use our website, plugin, or services.
  • The cost of procurement of substitute goods and services.
  • Any unauthorized access to or alteration of your data.

7. Third-Party Services

Our website and plugin may contain links to third-party websites or services that are not owned or controlled by eShop Optimizer. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that eShop Optimizer shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

8. Intellectual Property

All content included on our website, plugin, and services, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of eShop Optimizer or its licensors and is protected by copyright laws and international treaties. You may not use, reproduce, distribute, display, or create derivative works of any content without our prior written consent.

9. Termination

We reserve the right to terminate or suspend your access to our website, plugin, or services at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our website, plugin, and services will immediately cease.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England & Wales, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be exclusively resolved by the courts located in England & Wales.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms, please contact us at
Oxford Metadata Ltd
John Eccless House
Robert Robinson Ave
Oxford Science Park
Oxford OX4 4GP
United Kingdom.

By using our website, plugin, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing eShop Optimizer!